IT resources for small business
IT and Cybersecurity Resources for Los Angeles Businesses
Plain-English guides and tools for business owners who want to understand their technology, spot risks early, and decide what to do next.
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IT resources for small business owners: start here
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Guides and assessments
Practical tools that help you see where your technology stands and what to address first, starting with our free Technology Clarity Assessment.
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Employee clicked a phishing email?
What to do in the first 15 minutes, how to tell how serious it is, and what to check in the next 24 hours.
Read the GuideGuide
Business email hacked?
How to lock down the account, remove what the attacker added, and protect your payments and clients.
Read the GuideAssessment · Free
Free Technology Clarity Assessment
Five multiple-choice questions about how your technology works today. SupportMax reviews your answers and recommends practical next steps.
Take the Free AssessmentGuide
What happens after a ransomware attack?
The four stages of recovery, the decisions you will face, and why your backups decide how it goes.
Read the GuideGuide
Do your backups actually work?
How to test business backups: a quick self-check, three levels of testing, and how often to test.
Read the GuideGuide
MDR vs SIEM vs XDR: what do you need?
Plain-English definitions, three questions that decide what fits, and why tools need people watching them.
Read the GuideGuide
How much should IT support cost?
Pricing models, what drives the cost, and what a monthly agreement should include in writing.
Read the GuideGuide
Do small businesses really need cybersecurity?
Common myths, what can happen, and the basics that matter most, without the fear.
Read the GuideGuide
Is your IT provider failing you?
The signs to look for, what to check before switching, and how to switch without losing access.
Read the GuideGuide
IT guy stopped responding?
Secure your access first, what to collect, and how to recover accounts if passwords are withheld.
Read the GuideChecklist
Employee leaving? Your IT offboarding checklist
What to shut off, what to keep, and where leftover access usually hides.
Read the ChecklistGuide
How to choose an IT company in Los Angeles
What matters most, the questions to ask every provider, and the red flags to watch for.
Read the GuideComparison
MSP vs MSSP: what does my business need?
The difference in plain English, which fits your situation, and how to avoid gaps between providers.
Read the ComparisonChecklist
HIPAA compliance checklist for small practices
The IT side of HIPAA in plain English: risk assessment, safeguards, people, and vendors.
Read the ChecklistGuide
Why is my office Wi-Fi so slow?
Three quick checks to find the cause, and which fixes are quick, equipment, or internet problems.
Read the GuideGuide
Why does our business internet keep going down?
Find whose problem it is, what to tell your provider, and how to keep working during an outage.
Read the GuideGuide
Why are our work computers so slow?
The common causes, quick fixes, and how to decide whether to repair or replace.
Read the GuideGuide
Staff can't log in? What to check first
Password, MFA, locked accounts, and when a login problem is really a security problem.
Read the GuideGuide
Why is business email not working?
Outages, Outlook problems, full mailboxes, spam issues, and signs of a hacked account.
Read the GuideGuide
How do I know if my business has been hacked?
The warning signs, what to do in the first hour, and what not to do.
Read the GuideComparison
Managed IT or break-fix support?
An honest comparison: when break-fix is enough, when managed IT pays off, and what you risk.
Read the ComparisonChecklist
New employee IT setup checklist
What a new hire needs from IT before day one, on the first day, and in the first week.
Read the ChecklistComparison
Managed IT vs in-house IT
In-house, managed, or co-managed IT: an honest comparison and how to decide.
Read the ComparisonGuide
Why is my website not bringing in leads?
Five common causes, in the order to check them, including broken forms nobody notices.
Read the GuideGuide
Why isn't my contact form working?
How to test your form, why form emails land in spam, and how to stop losing inquiries.
Read the GuideComparison
Website redesign vs SEO: which comes first?
How to tell whether your website or your search visibility is the real problem.
Read the ComparisonGuide
What tasks can AI automate in a small business?
Practical examples by area, how to pick a first task, and what to leave to people.
Read the GuideChecklist
Cybersecurity risk checklist
A free yes-or-no self-check of the security basics, with what to do about each gap.
Use the ChecklistChecklist
Ransomware readiness checklist
If ransomware hit tomorrow, could you recover? A free self-check focused on backups and response.
Use the ChecklistGuide
IT support buyer's guide
The questions to ask any IT provider, what good answers sound like, and the red flags.
Read the GuideGuide
Technology stack review
Review every tool you pay for: owners, costs, renewals, and what to keep, consolidate, or cancel.
Read the GuideLibrary
Free IT and cybersecurity guides
All four SupportMax guides in one place, with which one to use for which question.
See the GuidesTeaching before selling
These resources explain technology problems the way we'd explain them across the table: what's happening, why it matters to the business, and the sensible options. Use them on your own, or bring your questions to a conversation with SupportMax.
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