Microsoft 365 support · Los Angeles
Microsoft 365 Support and Management for Los Angeles Businesses
SupportMax manages Microsoft 365 for Los Angeles businesses with 1 to 100 people, so it stops feeling messy or insecure. We handle users and licenses, email, Teams, SharePoint, and OneDrive, protect accounts with multi-factor authentication and the right security settings, and back up your Microsoft 365 data. Your team gets one place to ask for help.
What Microsoft 365 management covers
1
Users, licenses, and email
2
Teams, SharePoint, and OneDrive
3
Security settings and backups
Help desk for your team, with optional 24/7 coverage.
Built for teams of 1–100
Based in West Los Angeles
Onsite support across LA
One accountable team
Video · 30 seconds
Read the transcript
Microsoft 365 runs your email, files, and meetings, so when it feels messy, everything does. SupportMax manages it for you: users and licenses, email, Teams, SharePoint, and OneDrive. We protect accounts with multi-factor authentication and the right security settings, and we back up your Microsoft 365 data. Your team gets one place to ask for help instead of guessing who owns what. Schedule a consultation to talk through your Microsoft 365 setup.
Where Microsoft 365 goes wrong
Why Microsoft 365 gets messy for small businesses
Microsoft 365 is easy to start and easy to let drift. Most problems come from nobody owning it day to day.
01
Accounts nobody removed
Former employees can still reach email and files because no one turned their accounts off.
02
Licenses you don't use
Licenses pile up as people come and go, and nobody checks what each person actually needs.
03
Files shared everywhere
Without a clear structure, files spread across email, OneDrive, and Teams, sometimes shared with people who shouldn't see them.
04
Security settings never checked
Multi-factor authentication and other protections are available, but someone has to turn them on and keep them that way.
Who should manage it
Who should manage Microsoft 365 in a small business?
Often it's whoever knows the most about computers, on top of their real job. That works until something goes wrong. Three questions show whether it's time for help.
Schedule a Free Consultation1. Does someone own it?
Someone should be responsible for adding and removing users, assigning licenses, and answering questions, not just whoever has the admin password.
2. Is it set up securely?
Multi-factor authentication, sharing settings, and administrator access should be set on purpose and checked over time.
3. Is your data backed up?
A separate backup lets you restore email and files after an accidental deletion or a security incident. See Microsoft 365 backup.
What's included
Microsoft 365 management from SupportMax
Microsoft 365 is part of one accountable service. The team that manages your accounts also supports your employees, devices, and network.
Users
Users and email
New users set up and departing users removed
Licenses assigned to match what each person needs
Password resets and sign-in help
Mailboxes, shared mailboxes, and distribution lists
Collaborate
Teams and files
Teams set up for how your team works
SharePoint and OneDrive file sharing organized
Sharing settings reviewed
Email problems investigated and fixed
Protect
Security and backup
Multi-factor authentication set up
Microsoft 365 security settings configured
Backups of Microsoft 365 email and files
Administrator access limited to the people who need it
For Microsoft 365 security baselines, see CISA's Secure Cloud Business Applications (SCuBA) project and Microsoft's guide to setting up multi-factor authentication.
Licenses and costs
Are Microsoft licenses included, and what does management cost?
Microsoft 365 licenses are separate from SupportMax's management service, and your written proposal shows each one clearly. The management cost depends on how many users you have and how much support you need. We review which licenses each person actually needs before recommending changes, but we don't promise savings.
Want to compare Microsoft 365 plans first? See Microsoft 365 add-ons and licenses
Managed IT services →How we start
How taking over your Microsoft 365 works
01
Assess
We review your users, licenses, email, file sharing, and security settings.
02
Plan
We agree on what to fix first, from removing old accounts to turning on multi-factor authentication.
03
Clean up
We tidy up accounts, licenses, sharing, and security settings, and set up backups.
04
Manage
We handle day-to-day changes and support your team from then on.
Client stories
What clients say about Microsoft 365 support from SupportMax
Microsoft 365 felt messy and we weren't sure it was secure.
“Our Microsoft 365 setup had grown without much planning, and we weren't confident it was configured securely. SupportMax cleaned it up and put proper controls in place.”
Cleo Falconmont - Owner, Accounting
They organized our Microsoft 365 properly.
“SupportMax reviewed our Microsoft 365 environment and fixed what had been set up incorrectly over the years. It's much more organized and easier to manage now.”
Orion Alderford - Operations Manager, Legal Services
We're confident our email and files are handled correctly.
“Knowing our Microsoft 365 environment is set up properly has given us real peace of mind. We're not worried about misconfigurations or security gaps anymore.”
Freya Northstone - Managing Partner, Consulting
Pricing
Microsoft 365 Management: what it includes and how pricing works
One focused service for businesses that want Microsoft 365 handled day to day. It's quoted after a review of your setup, because the right scope depends on your users and how you use Microsoft 365.
Single offer
Microsoft 365 Management
Custom scope & quote
Best for: Businesses that want Microsoft 365 managed day to day by one accountable team.
Intended outcome: Users, email, files, and security handled, with backups in place and one place to ask for help.
Scope we start from
User, license, and mailbox administration
Teams, SharePoint, and OneDrive management
Multi-factor authentication, security settings, and backups
Help desk support for your team
Exact scope is confirmed after the assessment.
Cost factors
What affects the cost
Microsoft 365 licenses are billed separately from SupportMax's management service, and your written proposal shows each clearly. Migrations and other one-time projects are quoted separately; see Microsoft 365 migration services. We don't guarantee license savings.
Number of users
How many people use Microsoft 365.
Plans and apps
Which Microsoft 365 plans and apps your team uses.
Current setup
How much cleanup your accounts, files, and security settings need first.
Backups and security
The backup and security settings your business needs.
Working with SupportMax
One accountable team, clear next steps
Plain-English Microsoft 365 guidance for Los Angeles businesses
Tell us how your team uses Microsoft 365. We'll review your setup, explain what we see in plain English, and recommend a practical next step.
Help desk, with optional 24/7 coverage
Onsite support on the Westside of Los Angeles
Call 310.331.8119
Questions
Microsoft 365 support: Los Angeles FAQs
Have a question that isn't here? Call 310.331.8119 or schedule a free consultation.
What does Microsoft 365 management include?
Adding and removing users, assigning licenses, password resets, email and mailbox administration, Teams, SharePoint, and OneDrive setup, multi-factor authentication and security settings, and backups of your Microsoft 365 data. For sign-in problems, see what to check when staff can't log in.
Are Microsoft 365 licenses included?
Licenses are separate from SupportMax's management service. Your written proposal shows what you pay for licenses and what you pay SupportMax, so the two are never mixed together.
Doesn't Microsoft already back up our data?
Microsoft 365 includes ways to recover deleted items for a limited time. A separate backup gives you more control over restoring email and files after an accidental deletion or a security incident.
Can you take over from our current IT person or provider?
Yes. We start by reviewing your current setup and administrator access, then take over day-to-day management in planned steps.
What happens when an employee leaves?
We turn off their access, handle their mailbox and files the way you choose, and adjust your licenses. See our employee offboarding IT checklist for the full list.
How much does Microsoft 365 management cost?
It depends on how many users you have and how much support you need. We give you a clear quote after reviewing your setup.
Ready to take Microsoft 365 off your plate?
Tell us how your team uses Microsoft 365. We'll review your setup, explain what we see in plain English, and tell you honestly whether SupportMax is a good fit. Considering Microsoft 365 Copilot? See our AI services. Looking for general IT support in Los Angeles? Start there.
Prefer to call? 310.331.8119 · Mon–Fri, 9–6