Nonprofit IT support · Los Angeles
IT Services for Nonprofits in Los Angeles
SupportMax provides IT services for Los Angeles nonprofits with 1 to 100 staff. We keep your computers and Microsoft 365 running, protect donor and client information with multi-factor authentication, managed security, and tested backups, and set up and remove access cleanly as staff and volunteers come and go. You get plain-English advice and a clear plan you can share with your board, so your team can stay focused on the mission.
Industries · Based in West Los Angeles
Built for mission-focused teams
1
Donor and client data protected
2
Staff and volunteer access managed
3
Plans your board can understand
Questions? 310.331.8119 · Mon–Fri, 9–6 Pacific.
Plain-English help
Help desk, with optional 24/7 coverage
No fear tactics
One accountable team
Common challenges
IT challenges nonprofits face
Big missions, small IT budgets.
01
Sensitive data
Donor, client, and program records that need protecting.
02
Changing people
Staff, volunteers, and interns who need access, and need it removed when they leave.
03
No IT person
IT falls to whoever is most comfortable with computers, on top of their real job.
04
Tight budgets
Every dollar spent on technology needs to be justified to leadership and the board.
How we help
How SupportMax supports your organization
Practical IT, explained clearly.
Let's Take This Off Your Plate
1. Review what you have
We look at your computers, accounts, Microsoft 365, backups, and the software you pay for.
2. Secure the basics
We set up MFA, email filtering, endpoint protection, and tested backups.
3. Support and plan
Your team gets a help desk, and leadership gets regular reviews of risks and priorities.
What we focus on
Protect donors, support people, plan clearly
Three priorities for nonprofits.
Protect
Donor and client data
MFA on every account
Email filtering
Managed endpoint protection
Tested backups
Support
Staff and volunteers
Help desk, with optional 24/7 coverage
Accounts added and removed cleanly
Phishing training for everyone
Onsite help on the Westside
Plan
Clear priorities
Software and license review
Regular reviews with leadership
Plain-English recommendations
Written quotes before projects
Microsoft runs programs for nonprofits, and CISA's cyber guidance for small businesses covers the security basics that apply to nonprofits too.
People change
Staff, volunteers, and access
Nonprofits often have more people coming and going than a business of the same size: seasonal staff, volunteers, interns, and board members. Each one needs the right access to email and files, and that access needs to be removed when they leave. SupportMax sets this up cleanly in Microsoft 365, adds MFA, and trains everyone to spot phishing. To understand what your software actually costs, see our technology stack review.
Microsoft 365 management →What's included
IT support for nonprofits from SupportMax
01
Help desk
Support for staff and volunteers, with optional 24/7 coverage and onsite help on the Westside.
02
Security
MFA, email filtering, endpoint protection, and 24/7 threat monitoring.
03
Microsoft 365
Email, files, and Teams set up, managed, and secured.
04
Backups and planning
Tested backups and regular reviews of risks and priorities.
Client stories
What nonprofits say about SupportMax
Our mission-focused team needed reliable, low-stress support.
“Our team is focused on our mission, not on managing IT. SupportMax took that off our plate.”
Ethan Glencroft - Executive Director, Nonprofit
They've been patient and supportive.
“SupportMax has been patient with our team and reliable with our systems. That's made them easy to work with.”
Aya Emberwood - Operations Manager, Nonprofit
Our team can focus on the mission.
“We're not distracted by technology issues anymore. SupportMax handles it, and our team focuses on what matters.”
Owen Briarford - Program Director, Nonprofit
Working with SupportMax
One accountable team, clear next steps
Want IT that supports your mission?
Call 310.331.8119, Monday–Friday, 9:00 a.m.–6:00 p.m. Pacific, and tell us about your organization.
Questions
Nonprofit IT support: Los Angeles FAQs
Have a question that isn't here? Call 310.331.8119 or schedule a free consultation.
Do you work with small nonprofits?
Yes. We work with organizations of about 1 to 100 staff, including those with many volunteers.
How do you protect donor information?
With MFA, email filtering, endpoint protection, tested backups, and training, so fewer mistakes turn into incidents.
Can you manage volunteer accounts?
Yes. We set up access for new staff and volunteers and remove it when they leave.
Do you support our donor database?
We coordinate with your software vendors on your behalf so you don't have to.
Can you help us explain IT costs to our board?
Yes. You get plain-English recommendations and regular reviews of risks and priorities.
How is IT support priced?
It depends on your people, devices, and needs. We start with a free assessment and a written quote.
Spend less time on IT, more on your mission
Call 310.331.8119, Monday–Friday, 9:00 a.m.–6:00 p.m. Pacific, or request a technology assessment.
Prefer to call? 310.331.8119 · Mon–Fri, 9–6