Free self-assessment · About 4 minutes
AI Readiness Assessment for Small Businesses
An AI readiness assessment shows whether your business can use AI tools safely and usefully. Your team is probably already using AI, whether that's ChatGPT, Microsoft Copilot, or the AI features showing up inside everyday apps. Answer 12 plain-English questions to see who is using what, what information AI can reach, and which basics need attention first. Then enter your name and email to see your full report and get a copy in your inbox.
What you get
1
A result for each of six areas
2
Your top three places to start
3
Your full report, plus a copy by email
Free. Your individual answers aren’t sent.
12 questions
About 4 minutes
Full report + email copy
Free
What it covers
Six areas that decide whether AI helps or adds risk
The assessment looks at the everyday things that make AI safe and useful in a small business, not just the technology.
01
AI in your business today
Which AI tools people already use, and whether you'd know about a new one.
02
Your data and who can see it
Whether your files are organized, and whether access is tight enough for an AI assistant to search them.
03
Rules and people
Whether your team knows what never goes into an AI tool, and how to check what it produces.
04
AI tools and connected apps
How new tools get approved, and what's quietly connected to your email and files.
05
Security basics AI depends on
Multi-factor sign-in, and backups you can actually restore.
06
Goals and ownership
Whether AI is aimed at a real task, and who is responsible for the decision.
Why it matters
AI readiness isn't just a technology question
Most AI problems in small businesses aren't dramatic. They're ordinary: a client list pasted into a free chatbot, an AI assistant surfacing an HR file that was shared too widely years ago, or an add-on connected to everyone's inbox that nobody remembers approving.
The fix is usually unglamorous, too: a short list of approved tools, a one-page policy, tidier file permissions, and the security basics you'd want anyway. Get those right and your team can use AI with confidence instead of guesswork. For a more formal approach, NIST's AI Risk Management Framework explains how organizations can govern and manage AI risk.
See our AI services →After the assessment
How SupportMax helps
If you want help, we start with a conversation about how your team works and what you want AI to do. AI services are available on their own or alongside SupportMax managed IT.
Talk through your results
Strategy and readiness
Where AI can help your business, whether your data and security are ready, and a practical plan. See AI services.
Copilot preparation and automation
Microsoft 365 Copilot preparation, configuration, and rollout, including permissions, data access, and training, plus workflow automation for repetitive tasks.
Safe AI use
An AI acceptable-use policy, data-access controls, and staff guidance. See security awareness training.
Questions
AI readiness assessment: common questions
Have a question that isn't here? Call 310.331.8119 or schedule a free consultation.
What is an AI readiness assessment?
It is a short review of whether your business can use AI tools safely and usefully. This one looks at six areas: which AI tools are in use, how your files and permissions are organized, the rules your team follows, which tools are connected to your business data, your security basics, and who owns AI decisions.
Who is this assessment for?
Owners and managers of small and midsize businesses who want a quick, honest read on how AI is being used and what to tighten up. You don't need technical knowledge. If you're not sure of an answer, pick the one closest to your best guess.
How do I get my results?
Answer the 12 questions, then enter your first name and email. Your full report appears on the page right away, and we email you a copy with your result, your score, and the first steps we’d recommend. Only those results go to HubSpot, our customer system, not your individual answers.
Is this the same as a security audit?
No. It's a self-assessment based on your answers. It doesn't test your systems or determine compliance. For a deeper look, SupportMax offers a paid Cybersecurity Assessment that includes a settings review, a vulnerability scan, and a written report.
We’re thinking about Microsoft 365 Copilot. Does this help?
Yes. The questions on file access and connected apps matter most before a Copilot rollout, because Copilot can surface anything a user already has permission to open. Microsoft describes this in its Copilot data, privacy, and security guide. SupportMax helps prepare permissions and data access before rollout. See Microsoft 365 management.
What does an AI consultation with SupportMax cost?
It depends on the number of users, the tools and data involved, your security starting point, and what you want AI to do. We'll explain those factors before recommending anything.
Want a second opinion on your results?
Bring your results to a short conversation. We'll help you decide what to fix first and where AI can genuinely help your business, without pressure to buy anything.
Prefer to call? 310.331.8119 · Mon–Fri, 9–6