Business continuity planning · Los Angeles
Business Continuity Planning for Los Angeles Businesses
SupportMax writes business continuity and disaster recovery plans for Los Angeles businesses with 1 to 100 people. A good plan answers a few practical questions before anything goes wrong: which systems matter most, where your data is backed up, how people keep working if the office or a key system is down, and who does what in the first hours. We write the plan with you, in plain English, and connect it to the backups, cloud files, and support you already rely on.
Written plan · Plain English
What the plan gives you
1
Your most important systems, in priority order
2
Clear steps for outages, attacks, and office closures
3
Names, contacts, and who does what
Questions? 310.331.8119 · Mon–Fri, 9–6 Pacific.
Plain-English plans
Westside onsite
No fear tactics
One accountable team
What we hear
What owners worry about when systems go down
Reasonable concerns, and how a plan answers them.
01
How long could we be down?
A plan sets recovery priorities so the most important systems come back first.
02
Do our backups actually work?
The plan names what is backed up, where, and how restores are tested.
03
Who calls whom?
Contacts, roles, and first steps written down, not kept in one person's head.
04
What if the office is closed?
Steps for working from home with cloud files and secure access.
How it works
How SupportMax builds your continuity plan
Practical, not a binder that sits on a shelf.
See What's Putting You at Risk
1. Understand the business
We learn which systems, data, people, and vendors your business depends on, and what an outage would cost you.
2. Write the plan
We document priorities, backups, recovery steps, contacts, and how staff keep working, in plain English.
3. Keep it current
We review the plan with you as your systems and team change, as part of regular reviews.
What the plan covers
Systems, recovery, and people
Three parts of a plan your team can use.
Systems
Priorities
Critical systems and data
Vendors and accounts
Recovery priorities
Single points of failure
Recovery
Backups
Managed backups
Restore testing
Files in the cloud
Backup internet connection
People
Communication
Roles and contacts
Working from home securely
Steps after a cyberattack
Who tells staff and clients
Two public references worth reading: Ready.gov's guide to business continuity planning and its guide to an IT disaster recovery plan.
Our approach
A plan you can actually use
Many continuity plans are long documents nobody opens. Ours are meant to be used: short enough to read, specific to your systems, and tied to the backups and support that make recovery possible. If something happens, whether a ransomware attack, a failed server, or an office you cannot get into, the plan tells your team what to do first, and SupportMax helps contain the problem and recover. For the backups themselves, see backup and disaster recovery; for what happens after an attack, read what happens after a ransomware attack.
Backup and disaster recovery →What's included
Business continuity planning from SupportMax
01
Written plan
A business continuity and disaster recovery plan, written with you.
02
Backups
Managed backups with restore testing, matched to your priorities.
03
Recovery help
Help containing and recovering from an incident when it happens.
04
Reviews
The plan revisited as your business and systems change.
Client stories
What clients say about planning with SupportMax
We couldn't afford to be down for long.
“Our business depends on systems being available, and a prolonged outage would be serious. SupportMax helped us plan for continuity in a way that actually matched how we operate.”
Jasper Clovercroft - Owner, Construction
They built a plan that fits our business.
“SupportMax didn't hand us a generic template—they worked with us to understand our priorities and built a continuity plan around them.”
Saanvi Kingswell - Operations Director, Manufacturing
We know what we'd do if something went wrong.
“We no longer wonder what would happen if a major system went down. We have a plan, and we know who to call and what steps to take.”
Levi Harborfield - General Manager, Logistics
Working with SupportMax
One accountable team, clear next steps
Not sure what would happen if your systems went down?
Call 310.331.8119, Monday–Friday, 9:00 a.m.–6:00 p.m. Pacific, and we will talk through where you stand.
Questions
Business continuity planning: Los Angeles FAQs
Have a question that isn't here? Call 310.331.8119 or schedule a free consultation.
Do you write the plan for us?
Yes. SupportMax writes business continuity and disaster recovery plans with you, based on your systems, people, and priorities.
What is the difference between continuity and disaster recovery?
Continuity is how the business keeps operating during a disruption. Disaster recovery is how your IT systems and data are restored. A good plan covers both.
Do we need a plan if we already have backups?
Backups are essential, but a plan decides what to restore first, who does it, and how people keep working in the meantime.
How do you keep the plan up to date?
We review it with you as your systems, staff, and vendors change, as part of regular reviews.
What size businesses do you work with?
Businesses with about 1 to 100 people, from small professional offices to growing companies.
How much does a continuity plan cost?
It depends on how many systems, locations, and people the plan covers. We scope it after a conversation and give you a written quote.
Get a continuity plan your team can use
Call 310.331.8119, Monday–Friday, 9:00 a.m.–6:00 p.m. Pacific, or request a security review. See also backup and disaster recovery and IT support packages.
Prefer to call? 310.331.8119 · Mon–Fri, 9–6