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Free IT and Cybersecurity Guides for Small Business

Practical IT and security guides for small business owners, written in plain English by SupportMax. Use the cybersecurity risk checklist to see how exposed you are, the ransomware readiness checklist to check whether you could recover, the IT support buyer's guide to compare providers, and the technology stack review to sort out the tools you pay for. Every guide is free to read online, with no form required.

Pick a guide

1

How exposed are we? Security checklist

2

Could we recover? Ransomware checklist

3

Which provider? Buyer's guide

Questions? 310.331.8119 · Mon–Fri, 9–6 Pacific.

Plain-English help

Free to read online

No form required

One accountable team

The guides

Four free guides for small business owners

Each one answers a specific question.

01

Cybersecurity risk checklist

A yes-or-no self-check of the security basics. Use the checklist.

02

Ransomware readiness checklist

Could your business recover from ransomware? Check your readiness.

03

IT support buyer's guide

Questions to ask any IT provider, and the red flags. Read the guide.

04

Technology stack review

Review every tool you pay for and decide what to keep. Start the review.

How to use them

How to get the most from these guides

Fifteen minutes each.

Start With the Security Checklist IT security guides for small business: how to get the most from these guides, step by step: start with your biggest worry, work through it with your team, decide on next steps

1. Start with your biggest worry

2. Work through it with your team

3. Decide on next steps

By topic

Security, IT decisions, and getting help

Where each guide fits.

Security

Know your risk

Cybersecurity risk checklist

Ransomware readiness checklist

Backup testing guide

Signs of a hacked business

IT decisions

Choose well

IT support buyer's guide

Managed IT vs break-fix

Managed IT vs in-house IT

Technology stack review

Getting help

Next steps

Free IT assessment

Cybersecurity assessment

Talk to SupportMax

All resources

No strings

Everything is free to read

All resources →

When you want help

What SupportMax provides

01

Managed IT

Help desk, device monitoring and updates, and onsite help on the Westside.

02

Cybersecurity

Endpoint and email protection, MFA, 24/7 threat monitoring, and tested backups.

03

Assessments

A free IT assessment, or a paid cybersecurity assessment with a written plan.

04

Advice

Plain-English recommendations, without fear tactics.

Printable versions

Get the guides as printable PDFs

Printable PDF versions to keep on file and share with your team. Choose a guide and we'll email it to you.

Get the free Incident Response Plan Template: a fill-in plan for what to do in the first hour of a security incident.

Get the free Cyber Insurance Readiness Guide: what insurers commonly review and how to back up your answers.

Get the free Microsoft 365 Backup & Recovery Checklist: what to back up, what comes back first, how to test restores, and a 12-question self-check.

Get the free IT Provider Evaluation Checklist: 20 questions to ask before you hire, or keep, an IT company, with a scorecard to compare them.

Get the free guide 5 Cloud Backup Myths: what your cloud provider won't do for your data, and a 10-question self-check.

Get the free EDR Explained guide: what endpoint detection and response does, who needs to watch it, and what to ask your IT provider.

Get the free Data Breach Prevention Guide: 9 practical steps to protect customer and company information, with a checklist for each.

Get the free Ransomware Readiness Checklist: a printable checklist and emergency sheet for your team.

Get the free Cybersecurity Risk Checklist: a printable checklist and gap plan for your team.

Get the free Sample Cybersecurity Assessment Report: see what an assessment shows, from the security score to a fix-first roadmap.

Get the free Microsoft 365 & Google Workspace Security Checklist: guest accounts, connected apps, MFA, sharing links, unusual sign-ins and alerts.

Get the free Admin Access & Privileged Account Checklist: admin rights, shared passwords, service accounts, vendor access and a five-level self-score.

Get the free Phishing Field Guide: eight common AI-written lures, a printable Stop-Check-Report sheet for staff, and an owner checklist.

Working with SupportMax

One accountable team, clear next steps

Have a question the guides don't answer?

Call 310.331.8119, Monday–Friday, 9:00 a.m.–6:00 p.m. Pacific.

No form required

IT support for Los Angeles businesses

Questions

IT security guides for small business: common questions

Are these guides really free?

Yes. Every guide is free to read online, with no form required.

Which guide should I start with?

If you are not sure, start with the cybersecurity risk checklist.

Can I download them?

Who writes these guides?

SupportMax, an IT and cybersecurity provider in West Los Angeles for businesses with about 1 to 100 people.

Are the guides specific to Los Angeles?

The advice applies to any small business. Our services are for the Los Angeles area.

Can SupportMax help us act on a guide?

Start with a free guide

Call 310.331.8119, Monday–Friday, 9:00 a.m.–6:00 p.m. Pacific, or start with the security checklist.

Prefer to call? 310.331.8119 · Mon–Fri, 9–6