Vulnerability Management · Los Angeles
Vulnerability Management for Los Angeles Businesses
Unpatched software and forgotten settings are some of the most common ways attackers get in. SupportMax provides vulnerability management services for Los Angeles businesses with 1 to 100 people: an initial vulnerability assessment, recurring scans of your computers and network, a plain-English report of what to fix first, and the patching and configuration changes that close the gaps.
How vulnerability management works
1
Scan your computers and network
2
Report what to fix first, in plain English
3
Patch and fix what we find
Scans repeat on a schedule, so new gaps get caught.
Built for teams of 1–100
Based in West Los Angeles
Onsite support across LA
One accountable team
Where weaknesses hide
Why small businesses have weaknesses they don't know about
Most weaknesses aren't exotic. They're ordinary things that slip through when nobody is checking.
01
Missed updates
Software and operating systems fall behind on security updates, leaving known holes open.
02
Forgotten devices
Old computers, printers, and network equipment stay connected long after anyone is watching them.
03
Settings left at defaults
Default passwords and open settings on network equipment are easy for attackers to find.
04
No one checks again
A one-time check goes stale quickly, because new weaknesses are published all the time.
Scan or test?
What's the difference between a vulnerability scan and a penetration test?
Both look for weaknesses, but they answer different questions. Most small businesses start with regular scanning.
Request a Security Review1. Vulnerability scan
An automated check of your computers and network for known weaknesses, such as missing updates or risky settings. It is broad and repeatable.
2. Penetration test
A specialist tries to break in the way an attacker would, to show how far they could get. SupportMax arranges penetration tests through a specialist partner.
3. Which do you need?
Regular scanning and fixing covers the most common gaps. A penetration test is useful when a client or regulation asks for one, or after major changes.
What's included
Vulnerability management from SupportMax
Vulnerability management is part of one accountable service. The team that finds the weaknesses also patches your devices and manages your network.
Find
Assessment and scanning
An initial vulnerability assessment
Recurring scans of computers and the network
Newly published weaknesses caught on the next scan
Penetration testing through a specialist partner, when needed
Report
Plain-English findings
A written report of what was found
What to fix first, in priority order
Plain English, not a wall of technical codes
Findings tied to the fixes we make
Fix
Remediation
Security updates and patches applied
Risky settings changed
Fixes checked on the next scan
Help desk, with optional 24/7 coverage
CISA publishes a Known Exploited Vulnerabilities catalog of weaknesses attackers actively use, and NIST's Small Business Cybersecurity Corner explains the basics.
Scan, fix, repeat
Is one vulnerability scan enough?
No. A single assessment shows where you stand today, but new weaknesses are published all the time and your systems keep changing. That's why the assessment is followed by recurring scans and fixes, so gaps are caught and closed as they appear rather than once a year.
Managed IT services →How we start
How vulnerability management works with SupportMax
01
Assess
We run an initial assessment of your computers and network.
02
Report
You get a plain-English report of what we found and what to fix first.
03
Fix
We apply patches and change risky settings to close the gaps.
04
Repeat
Recurring scans catch new weaknesses, and we fix them as they appear.
Client stories
What clients say about vulnerability management from SupportMax
We worried about weaknesses we didn't know about.
“We had no way of knowing what vulnerabilities existed in our environment. SupportMax scans our systems regularly and tells us what needs attention.”
Aaliyah Alderbrook - Owner, Manufacturing
They keep on top of vulnerabilities.
“SupportMax identifies issues and helps us patch them before they become real problems. That ongoing attention has made a difference.”
Niko Thornwood - IT Manager, Distribution
We know what's exposed and what we've fixed.
“We finally have visibility into what's vulnerable and what's been addressed. It's much easier to feel in control of our environment.”
Sienna Northwell - Operations Director, Logistics
Pricing
Vulnerability Assessment: what it includes and how pricing works
One offer that starts with an assessment and continues with recurring scans and fixes. It's quoted after a short conversation, because the right scope depends on how many devices you have.
Single offer
Vulnerability Assessment
Custom scope & quote
Best for: Businesses that want to know where they are exposed, then keep those gaps closed.
Intended outcome: A clear picture of your weaknesses today, fixed in priority order and checked again on a schedule.
Scope we start from
Initial vulnerability assessment
Plain-English findings report
Patching and configuration fixes
Recurring scans after the assessment
Exact scope is confirmed after the assessment.
Cost factors
What affects the cost
Penetration testing through our specialist partner, hardware replacements, and software licenses are quoted separately, and your written proposal states exactly what's included. No scan finds every possible weakness, and we don't promise that it will.
Number of devices
How many computers, servers, and network devices are scanned.
Locations
How many offices and networks are involved.
Ongoing coverage
Whether recurring scans and fixes continue after the assessment.
Current condition
How much patching and cleanup the first findings need.
Cyber insurance
Request a cybersecurity insurance quote
Answer a few questions about your business and the security you have in place. It takes about five minutes. We pass your answers to our insurance partners, who prepare the quote. SupportMax is not an insurance company or licensed insurance agent and may receive compensation if you buy a policy.
Working with SupportMax
One accountable team, clear next steps
Plain-English security guidance for Los Angeles businesses
Tell us about your computers and network. We'll explain what an assessment would look at, in plain English, and recommend a practical next step.
Help desk, with optional 24/7 coverage
Onsite support on the Westside of Los Angeles
Call 310.331.8119
Questions
Vulnerability management services: common questions
Have a question that isn't here? Call 310.331.8119 or schedule a free consultation.
What is vulnerability management?
It's the ongoing process of finding weaknesses in your computers and network, fixing them, and checking again. With SupportMax it combines an initial assessment, recurring scans, a plain-English report, and the fixes.
What's the difference between a vulnerability scan and a penetration test?
A scan is an automated check for known weaknesses. A penetration test is a specialist trying to break in the way an attacker would. SupportMax provides scanning and arranges penetration tests through a specialist partner.
Do you fix what you find?
Yes. We apply security updates and change risky settings, and the next scan confirms whether each gap is closed.
What do we receive?
A written, plain-English report showing what was found and what to fix first.
How often should we scan?
Regularly, not once. We agree on a recurring schedule with you, because new weaknesses appear all the time.
How much does vulnerability management cost?
It depends on how many computers and network devices you have and whether you want ongoing scanning and fixes after the assessment. We give you a clear quote after a short conversation.
Want to know where your weak spots are?
Tell us about your computers and network. We'll explain what an assessment would cover in plain English and tell you honestly whether SupportMax is a good fit. Looking for general IT support in Los Angeles? Start there.
Prefer to call? 310.331.8119 · Mon–Fri, 9–6