Ransomware protection services
Ransomware Protection for Los Angeles Businesses
SupportMax provides ransomware protection services for Los Angeles businesses with 1 to 100 employees. We work in three layers: make it harder for ransomware to get in, catch suspicious activity early, and keep tested backups so you can recover without paying. One accountable team runs all three.
Three layers of protection
1
Stop it getting in: email, endpoint, and MFA
2
Catch it early: 24/7 threat monitoring
3
Recover without paying: tested backups
Incident help: Mon–Fri, 9–6 Pacific.
Plain-English guidance
Based in West Los Angeles
Managed backups with restore testing
One accountable team
Video · 30 seconds
Read the transcript
Ransomware often starts small: a phishing email, a reused password, or a computer that missed its updates. SupportMax works in three layers. First, make it harder to get in, with email protection, endpoint security, and multi-factor authentication. Second, catch suspicious activity early with 24/7 threat monitoring. Third, keep managed backups with restore testing, so recovery has a real starting point. One team runs all three. Request a security review to find your gaps.
How it gets in
How ransomware usually gets into a small business
Most attacks don't start with genius hacking. They start with everyday gaps that can be closed.
01
A phishing email
Someone opens an attachment or enters a password on a fake sign-in page.
02
A stolen or reused password
An account without multi-factor authentication is signed into from somewhere else.
03
Missing updates
A known weakness in a computer, server, or firewall that was never patched.
04
Exposed remote access
Remote desktop or other remote access left open to the internet without strong protection.
Our approach
Ransomware protection in three layers
No single tool stops ransomware. Layers mean that if one gap is missed, the next one still helps.
Request a Security ReviewStop it getting in
Email filtering, endpoint protection on every computer, multi-factor authentication, firewall management, and staff training that reduce the ways in.
Catch it early
24/7 threat monitoring, including nights and weekends, plus vulnerability scanning and dark web monitoring to spot problems before they spread.
Recover without paying
Managed backups with restore testing, and incident response help during business hours to contain an attack and restore what matters first.
What's included
What our ransomware protection includes
The exact scope is agreed for your business during a security review.
Prevent
Stop it getting in
Email security that filters phishing and malicious attachments
Endpoint protection installed and managed on your computers
Multi-factor authentication and Microsoft 365 security
Staff security awareness training and phishing simulations
Detect
Catch it early
24/7 threat monitoring, including nights and weekends
Vulnerability scanning and remediation
Firewall and network security management
Dark web monitoring for exposed company credentials
Recover
Get back to work
Managed backups with restore testing
Incident response help during business hours
Coordination with your cyber insurer and attorney
Hardening after an incident to prevent a repeat
Our approach follows the practices in CISA's #StopRansomware Guide. If you are attacked, report it to the FBI's Internet Crime Complaint Center (IC3).
Honest limits
No one can promise ransomware will never happen
Any provider who guarantees prevention is overselling. What layered protection does is make an attack much harder, catch problems sooner, and make sure you can recover from backups that have actually been tested. If you want to know what recovery looks like, read what happens after a ransomware attack.
How to test your backups →How we get you protected
How SupportMax gets your business protected
01
Review
We look at your email, computers, accounts, backups, and remote access to find the gaps that matter most.
02
Plan
We agree on scope and priorities in plain English, starting with the biggest risks.
03
Protect
We put the three layers in place and confirm backups can actually be restored.
04
Monitor and improve
Monitoring, scanning, and regular reviews keep protection current as your business changes.
Client stories
What clients say about ransomware protection from SupportMax
Ransomware was a real concern for our business.
“We'd read about ransomware hitting businesses like ours and wanted to make sure we weren't an easy target. SupportMax helped us strengthen the areas that mattered most.”
Elodie Dawncroft - Owner, Construction
They focused on practical prevention.
“SupportMax didn't try to sell us the most expensive tools—they focused on the practical steps that actually reduce our risk.”
Petra Violetwood - Operations Manager, Manufacturing
We're better prepared than we were.
“We know we're not immune to every threat, but we're far better prepared than before. SupportMax helped us close the gaps that mattered most.”
Alden Briarwood - General Manager, Distribution
Cyber insurance
Request a cybersecurity insurance quote
Answer a few questions about your business and the security you have in place. It takes about five minutes. We pass your answers to our insurance partners, who prepare the quote. SupportMax is not an insurance company or licensed insurance agent and may receive compensation if you buy a policy.
Working with SupportMax
One accountable team, clear next steps
One team for prevention, monitoring, and recovery
Threat monitoring runs 24/7, including nights and weekends. Incident response help is available Monday–Friday, 9:00 a.m.–6:00 p.m. Pacific. The same team that protects your systems also helps you recover them.
Questions
Ransomware protection services: common questions
Have a question that isn't here? Call 310.331.8119 or schedule a free consultation.
Is antivirus enough to stop ransomware?
No. Antivirus is one layer. Most attacks start with phishing, stolen passwords, missing updates, or exposed remote access, and recovery depends on tested backups. Layered protection covers all of those. Confused by the acronyms? See MDR vs SIEM vs XDR.
Do you monitor for ransomware outside business hours?
Yes. Threat monitoring continues 24/7, including nights and weekends. Hands-on incident response help is available during business hours, Monday–Friday, 9:00 a.m.–6:00 p.m. Pacific.
How much does ransomware protection cost?
It depends on the number of users and computers, your Microsoft 365 setup, how much data needs backing up, and your starting point. A security review gives you a quote based on your actual environment.
Can you guarantee we will never get ransomware?
No one honestly can. We make an attack much harder, help catch it sooner, and make sure you have tested backups to recover from.
Will this help with our cyber insurance?
Many insurers ask about controls such as multi-factor authentication, backups, and endpoint protection. We can help you put those controls in place, but your insurer decides coverage. See cyber insurance readiness.
What if we are already under attack?
Call 310.331.8119 during business hours, Monday–Friday, 9:00 a.m.–6:00 p.m. Pacific. See our incident response page for what to do right now.
Find out where ransomware could get in
Request a security review and we'll show you the gaps that matter most, in plain English. Prefer to talk first? Call 310.331.8119, Monday–Friday, 9:00 a.m.–6:00 p.m. Pacific. Want to check yourself first? Use our ransomware readiness checklist. Looking for broader protection? See our cybersecurity services or managed IT services.
Prefer to call? 310.331.8119 · Mon–Fri, 9–6