Penetration Testing · Los Angeles
Penetration Testing for Los Angeles Businesses
A penetration test shows how far an attacker could actually get. SupportMax arranges penetration testing for Los Angeles businesses with 1 to 100 people through a specialist testing partner, then walks you through the results in plain English, fixes what was found, and arranges a retest to confirm the fixes worked.
How a penetration test works
1
A specialist partner tests your systems
2
We explain the findings in plain English
3
We fix what was found and retest
External, internal, web application, and Wi-Fi testing.
Built for teams of 1–100
Based in West Los Angeles
Testing by a specialist partner
One accountable team
Why test
Why businesses get a penetration test
Scans find known weaknesses. A penetration test shows what those weaknesses add up to when someone actually tries to break in.
01
A client or partner asks for one
Larger clients, insurers, and partners sometimes ask for proof that your security has been tested.
02
A contract or requirement calls for it
Some contracts and industry requirements call for regular security testing.
03
You've made big changes
A new office, network, website, or cloud setup can open gaps no one has checked.
04
You don't know what an attacker would see
Without a test, it is hard to know how exposed your systems really are.
Choosing a test
What kind of penetration test do you need?
Tests are scoped to what matters to your business. These are the main options.
Request a Security Review1. External test
Tests the systems the internet can see, such as your firewall, remote access, and public servers.
2. Internal test
Tests what an attacker could do from inside your office network, for example after a successful phishing email.
3. Web application and Wi-Fi tests
Tests the websites or web apps you run, and whether your office Wi-Fi can be broken into.
What's included
Penetration testing arranged by SupportMax
Testing is part of one accountable service. A specialist partner runs the test, and the SupportMax team that manages your systems explains the results and fixes what was found.
Test
Testing by a specialist partner
External network testing
Internal network testing
Web application testing
Wireless (Wi-Fi) testing
Explain
Results you can understand
The partner's written test report
A plain-English walkthrough of the results
What to fix first, in priority order
Answers to your questions about the findings
Fix
Remediation and retest
Findings fixed by SupportMax
Patching and configuration changes
A retest to confirm the fixes
Help desk, with optional 24/7 coverage
For background, see NIST's Technical Guide to Information Security Testing and Assessment (SP 800-115) and its Small Business Cybersecurity Corner.
Before you test
Should you scan before a penetration test?
Usually, yes. Regular vulnerability scanning catches the known, easy-to-fix weaknesses first, so a penetration test can focus on how an attacker would actually get in. If you haven't had a vulnerability assessment yet, we often recommend starting there. A broader cybersecurity assessment includes a vulnerability scan along with a review of your settings and practices.
Vulnerability management →How we start
How penetration testing works with SupportMax
01
Scope
We agree on what to test: external, internal, web applications, or Wi-Fi.
02
Test
Our specialist partner runs the test at an agreed time.
03
Explain
You get the written report and a plain-English walkthrough of what was found.
04
Fix and retest
We fix the findings and arrange a retest to confirm the fixes worked.
Client stories
What clients say about penetration testing with SupportMax
We needed to validate our security, not just assume it.
“We assumed our security was fine, but we had no real proof. SupportMax helped us test it and find out where we actually stood.”
Maren Pinefield - Owner, Financial Services
They showed us real findings, not guesswork.
“SupportMax's testing turned up issues we didn't know existed and gave us specific recommendations. It was genuinely useful, not just a checkbox.”
Carmen Violetridge - CISO, Insurance
We have a much clearer view of our risk.
“We came out of the testing with a much better understanding of our security posture and a plan for what to fix. That's been valuable.”
Elodie Emberstone - Managing Director, Legal Services
Pricing
Penetration testing options and how pricing works
Two ways to test, depending on how much of your environment needs checking. Both are quoted after scoping, because the right test depends on your systems.
Option 1
External Penetration Test
Custom scope & quote
Best for: Businesses that want to know what the internet can see and reach.
Intended outcome: Your internet-facing systems tested, explained, fixed, and retested.
Scope we start from
External network testing by our partner
Written test report
Plain-English walkthrough
Fixes and a retest
Exact scope is confirmed after the assessment.
Option 2
Full-Scope Penetration Test
Custom scope & quote
Best for: Businesses that need their whole environment tested, inside and out.
Intended outcome: External, internal, web application, and Wi-Fi testing, with findings fixed and retested.
Scope we start from
External and internal network testing
Web application and Wi-Fi testing
Written report and plain-English walkthrough
Fixes and a retest
Exact scope is confirmed after the assessment.
Cost factors
What affects the cost
Testing is performed by a specialist partner. The partner's testing, any separately licensed tools, and large remediation projects are scoped in your written proposal. No test finds every possible weakness.
What is tested
External, internal, web applications, or Wi-Fi.
Number of systems
How many addresses, servers, and applications are in scope.
Locations
How many offices and networks are involved.
Remediation
How much fixing the findings require.
Working with SupportMax
One accountable team, clear next steps
Plain-English security testing guidance for Los Angeles businesses
Tell us why you're considering a test. We'll explain which kind fits, in plain English, and recommend a practical next step.
Help desk, with optional 24/7 coverage
Onsite support on the Westside of Los Angeles
Call 310.331.8119
Questions
Penetration testing: Los Angeles FAQs
Have a question that isn't here? Call 310.331.8119 or schedule a free consultation.
What is a penetration test?
An authorized, simulated attack on your systems by a security specialist, to show how far a real attacker could get.
Who performs the test?
A specialist testing partner performs the test. SupportMax scopes it with you, explains the results, fixes what was found, and arranges the retest.
Is it different from a vulnerability scan?
Yes. A scan is an automated check for known weaknesses. A penetration test is a specialist actively trying to break in. Many businesses scan regularly and test from time to time.
What do we receive?
The partner's written test report, a plain-English walkthrough from SupportMax, the fixes, and a retest to confirm they worked.
Does a penetration test find everything?
No test finds every possible weakness. It shows what a skilled tester could find within the agreed scope and time.
How much does a penetration test cost?
It depends on what is tested (external, internal, web applications, or Wi-Fi) and how many systems are in scope. We give you a clear quote after scoping it with you.
Want to know how far an attacker could get?
Tell us why you're considering a test. We'll explain which kind fits in plain English and tell you honestly whether SupportMax is a good fit. Looking for general IT support in Los Angeles? Start there.
Prefer to call? 310.331.8119 · Mon–Fri, 9–6