Professional services IT support · Los Angeles
IT Services for Professional Services Firms in Los Angeles
SupportMax provides IT services for Los Angeles professional services firms, such as consultancies, agencies, and other client-service businesses with 1 to 100 people. We keep your team's computers, Microsoft 365, and files working, protect client information with multi-factor authentication, managed security, and tested backups, and help you answer the security questions your clients ask. One accountable team, so your people can stay focused on client work.
Industries · Based in West Los Angeles
Built for client-facing teams
1
Client information kept protected
2
Hybrid and remote work that just works
3
Help with client security questionnaires
Questions? 310.331.8119 · Mon–Fri, 9–6 Pacific.
Plain-English help
Help desk, with optional 24/7 coverage
No fear tactics
One accountable team
Common challenges
IT challenges professional services firms face
Your reputation depends on reliable systems.
01
Client confidentiality
Proposals, contracts, and client files need to stay private and accessible only to the right people.
02
Lost billable time
Every hour spent fighting slow computers or sign-in problems is an hour not spent on client work.
03
Work from anywhere
Staff work from the office, home, and client sites, and need secure access everywhere.
04
Client security questions
Larger clients send security questionnaires you need to answer accurately.
1. Understand your firm
We learn how your team works, which tools you rely on, and what your clients expect.
2. Secure and stabilize
We tighten Microsoft 365 and account security, protect every computer, and make sure backups work.
3. Support every day
Your team gets a help desk, proactive updates, and a named point of contact who knows your firm.
What we focus on
Protect client data, keep people productive, answer client questions
Three priorities for client-service firms.
Protect
Client data
MFA on every account
Email filtering
Managed endpoint protection
Tested backups
Keep working
Productive people
Help desk, with optional 24/7 coverage
Microsoft 365 management
Secure laptops and accounts
Onsite help on the Westside
Answer clients
Security questions
Help with technical questionnaire sections
Clear security documentation
Practical controls clients expect
Plain-English explanations
CISA's cyber guidance for small businesses and its page on multifactor authentication describe the basics clients increasingly expect their service providers to have in place.
Client trust
When clients ask about your security
More clients now ask their consultants, agencies, and advisors how they protect shared information. SupportMax helps you answer the technical sections of those questionnaires accurately and put the expected controls in place, such as multi-factor authentication, managed security, and tested backups. We also support law firms, accounting firms, and financial services firms, and offer co-managed IT if you have an IT person on staff.
Managed IT services →What's included
IT support for professional services firms from SupportMax
01
Help desk
Support for your team, with optional 24/7 coverage and onsite help on the Westside.
02
Security
MFA, email filtering, endpoint protection, and 24/7 threat monitoring.
03
Microsoft 365
Email, files, and Teams managed and secured.
04
Backups and planning
Tested backups and regular reviews of risks and priorities.
Client stories
What professional firms say about SupportMax
Our client-facing team needed smooth systems.
“Our team works directly with clients, and any interruption shows. SupportMax helped us keep things running smoothly.”
Luca Kingsfield - Managing Partner, Professional Services
They understood our client-facing priorities.
“SupportMax understood that downtime affects our clients, not just our team. They planned around that.”
Amir Glenbrook - Operations Director, Consulting
Our clients see a more reliable operation.
“We're more reliable in front of clients now. SupportMax helped us get there.”
Avery Northridge - Partner, Professional Services
Working with SupportMax
One accountable team, clear next steps
Want IT that keeps up with your clients?
Call 310.331.8119, Monday–Friday, 9:00 a.m.–6:00 p.m. Pacific, and tell us about your firm.
Questions
Professional services IT support: Los Angeles FAQs
Have a question that isn't here? Call 310.331.8119 or schedule a free consultation.
What types of firms do you support?
Consultancies, agencies, and other client-service businesses with about 1 to 100 people, as well as law and accounting firms, nonprofits, and entertainment and media companies.
Can you help with client security questionnaires?
Yes. We help you answer the technical sections accurately and put missing controls in place.
Do you support remote and hybrid teams?
Yes. We secure laptops, accounts, and remote access so your team can work safely from anywhere.
Can you work with the software we already use?
Yes. We coordinate with your software vendors on your behalf so you don't have to.
Do you come onsite?
Yes, on the Westside of Los Angeles. Elsewhere, we support your team remotely.
How is IT support priced?
It depends on your people, devices, and needs. We start with a free assessment and a written quote.
Give your firm IT it can rely on
Call 310.331.8119, Monday–Friday, 9:00 a.m.–6:00 p.m. Pacific, or request a technology assessment.
Prefer to call? 310.331.8119 · Mon–Fri, 9–6