Security Awareness Training · Los Angeles
Security Awareness Training for Los Angeles Businesses
Most attacks reach a business through an employee's inbox. SupportMax provides online security awareness training for Los Angeles businesses with 1 to 100 people: training courses, realistic phishing simulations, training for new employees when they start, and reports that show you who has completed training and how your team is doing.
How awareness training works
1
Online courses for every employee
2
Realistic practice phishing emails
3
Reports you can actually read
New employees trained when they start.
Built for teams of 1–100
Based in West Los Angeles
Training delivered online
One accountable team
Why people get caught
Why employees are still the easiest target
Phishing works because it looks like normal work. A busy person, a convincing email, and one click are usually enough.
01
Emails that look like real work
Fake invoices, shared documents, and password-reset messages that seem to come from a vendor or a colleague.
02
Training that happens once
A single session at onboarding fades quickly, and new tricks appear all the time.
03
New hires with no training
New employees get email access on day one, often before anyone explains what to watch for.
04
No way to see progress
Without results, you can't tell whether training is working or who needs more help.
What works
Does security awareness training actually work?
Training alone won't stop every attack, but it gives your team a reason to pause before clicking. Three things make it useful.
Request a Security Review1. Keep it regular
Online lessons people can complete between tasks keep security in mind better than one long annual presentation.
2. Practice with realistic examples
Phishing simulations let people practice spotting fakes safely, so the real thing is easier to recognize.
3. Measure and follow up
Reports show who has completed training and how simulations went, so you know where to focus.
What's included
Security awareness training from SupportMax
Training is part of one accountable service. The team that trains your staff also filters your email, protects your accounts, and helps if something gets through.
Train
Online training
Online security courses for your staff
Training for new employees when they start
Completed at each person's own computer
No travel or classroom time needed
Practice
Phishing simulations
Realistic practice phishing emails sent to your team
A safe way to practice spotting fakes
Simulation results included in your reports
Runs alongside your email filtering
Report
Reporting and protection
Reports on who has completed training
Simulation results you can review
Multi-factor authentication and Microsoft 365 security settings
Help containing and recovering from an incident
For free guidance your team can use today, see CISA's Secure Our World and NIST's phishing guidance for small businesses.
Getting started
How much time does security awareness training take?
Courses are online, so employees can complete them between other work without traveling anywhere. We agree on a training and simulation schedule with you, and new employees are trained when they start. Training works best alongside email filtering and multi-factor authentication, not instead of them.
Email security →How we start
How setting up security awareness training works
01
Review
We learn how your team uses email and what kinds of messages you receive.
02
Plan
We agree on training, phishing simulations, and how often reports come to you.
03
Launch
We enroll your staff in online training and start phishing simulations.
04
Report
You receive reports on training and simulation results, and new employees are trained when they start.
Client stories
What clients say about security training from SupportMax
Our employees were the weakest link in security.
“We knew our team was the biggest risk when it came to phishing and social engineering, but we had no training in place. SupportMax helped us fix that.”
Keira Cedarfield - Owner, Healthcare Practice
They made training practical, not painful.
“SupportMax set up training that was actually useful and didn't feel like a waste of time. Our team engaged with it more than we expected.”
Flora Meadowwood - Practice Manager, Dental
Our team is more aware now.
“People are more cautious about what they click on and more likely to report something suspicious. That shift has been noticeable.”
Jasper Foxstone - Executive Director, Nonprofit
Pricing
Security Awareness Training: what it includes and how pricing works
One focused service that trains and tests your team. It's quoted after a short conversation, because the right scope depends on your team size and schedule.
Single offer
Security Awareness Training
Custom scope & quote
Best for: Businesses that want every employee trained and tested without running a program themselves.
Intended outcome: Staff who know what to watch for, with results you can see.
Scope we start from
Online security awareness courses
Phishing simulations
Training for new employees
Reports on completion and simulation results
Exact scope is confirmed after the assessment.
Cost factors
What affects the cost
Any separately licensed training platform costs are discussed separately, and your written proposal states exactly what's included. Training reduces risk, but it can't guarantee that no one will ever click.
Want to see the training subscription before we talk? Browse our Cloud Services Store ↗
Number of employees
How many people need training and simulations.
Simulation schedule
How often phishing simulations run.
Reporting
How often you want results reported.
New hires
How often new employees join your team.
Working with SupportMax
One accountable team, clear next steps
Plain-English security training guidance for Los Angeles businesses
Tell us about your team. We'll explain how training and phishing simulations would work for you, in plain English, and recommend a practical next step.
Help desk, with optional 24/7 coverage
Onsite support on the Westside of Los Angeles
Call 310.331.8119
Questions
Security awareness training: Los Angeles FAQs
Have a question that isn't here? Call 310.331.8119 or schedule a free consultation.
Does security awareness training actually work?
It won't stop every attack, but it helps people pause and recognize suspicious emails. It works best combined with email filtering, multi-factor authentication, and a clear plan for what to do if someone clicks.
What is a phishing simulation?
It's a realistic practice email sent to your team. If someone clicks, nothing harmful happens; it simply shows who could use more practice.
Is the training online or in person?
Online. Employees complete courses on their own computers, so no one has to leave the office or travel.
What reports do we receive?
Reports show who has completed training and how your team did on phishing simulations.
What about new employees?
New employees receive security training when they start, so they learn what to watch for from day one.
How much does security awareness training cost?
It depends on how many employees you have and the training and simulations you need. We give you a clear quote after a short conversation about your team.
Ready to help your team spot phishing?
Tell us about your team. We'll explain how training would work for you in plain English and tell you honestly whether SupportMax is a good fit. Looking for general IT support in Los Angeles? Start there.
Prefer to call? 310.331.8119 · Mon–Fri, 9–6