Industries · Insurance agencies
IT Services for Insurance Agencies in Los Angeles
SupportMax provides IT services for insurance agencies in Los Angeles with 1 to 100 people. We protect policyholder information and the many carrier and agency-system logins your team relies on with multi-factor authentication, email protection, and credential monitoring, set up and remove access cleanly as producers join and leave, and keep tested backups. Your agency gets one help desk and plain-English documentation of the controls you have in place.
Industries · Based in West Los Angeles
Built for agencies
1
Policyholder data protected
2
Producer access managed
3
Controls documented
Questions? 310.331.8119 · Mon–Fri, 9–6 Pacific.
Plain-English help
Help desk, with optional 24/7 coverage
No fear tactics
One accountable team
Common challenges
IT challenges insurance agencies face
Sensitive data, many logins, and time-sensitive work.
01
Too many logins
Carrier portals, rating tools, and agency systems, each with its own password.
02
Email fraud
Fake payment requests and phishing aimed at agencies and their clients.
03
Producers coming and going
Access that needs to be set up quickly and removed completely.
04
Questions from carriers
Carriers and partners ask how you protect policyholder information.
How we help
How SupportMax supports your agency
Secure, organized, and documented.
Let's Take This Off Your Plate
1. Review accounts and access
We review your user accounts, MFA, and who can reach which systems.
2. Protect and back up
We set up MFA, email filtering, endpoint protection, dark web monitoring, and tested backups.
3. Support and document
Your team gets a help desk, and you get clear documentation of the controls in place.
What we focus on
Protect logins, support producers, document controls
Three priorities for insurance agencies.
Protect
Logins and email
MFA on every account
Dark web monitoring
Email filtering
Staff training on phishing
Support
Producers and staff
Help desk, with optional 24/7 coverage
Accounts added and removed cleanly
Secure laptops and accounts
Vendor coordination
Document
Ready for questions
Written assessment and plan
Documentation of controls
Tested backups on record
Help with security questionnaires
CISA's cyber guidance for small businesses covers the basics, and its guide to recognizing and reporting phishing helps staff spot fraud.
Many logins
Many logins, one plan
Agencies often juggle dozens of carrier portals and online tools, and every login is a door. SupportMax helps you put MFA wherever it is available, watches for company passwords exposed on the dark web, and makes sure access is removed when a producer leaves. Need help answering your own cyber insurance application? See cyber insurance readiness. For advisors and wealth managers, see IT for financial services firms.
Cyber insurance readiness →What's included
IT support for insurance agencies from SupportMax
01
Help desk
Support for producers and staff, with optional 24/7 coverage and onsite help on the Westside.
02
Security
MFA, email filtering, endpoint protection, and 24/7 threat monitoring.
03
Access
Producer and staff accounts set up and removed cleanly.
04
Backups and documentation
Tested backups and documentation of the controls you have.
Client stories
What insurance agencies say about SupportMax
We needed reliable access to policy and client systems.
“Our agency depends on being able to reach policy and client information throughout the day. SupportMax helped us make that more dependable.”
Lumi Alderridge - Agency Owner, Insurance
They understood how our agency works.
“SupportMax took time to understand our workflow before recommending anything. That made the process smoother.”
Iris Yarrowcroft - Operations Manager, Insurance
Our team stays productive.
“Our team has reliable access to the systems they need. SupportMax keeps things running smoothly.”
Yasmin Brightwell - Agency Principal, Insurance
Working with SupportMax
One accountable team, clear next steps
Worried about all those logins?
Call 310.331.8119, Monday–Friday, 9:00 a.m.–6:00 p.m. Pacific, and we will review your setup.
Questions
IT services for insurance agencies: common questions
Have a question that isn't here? Call 310.331.8119 or schedule a free consultation.
Do you support our agency management system?
We coordinate with your software vendors on your behalf so you don't have to.
How do you protect carrier portal logins?
With MFA wherever it is available, dark web monitoring for exposed passwords, and prompt removal of access when people leave.
Can you help when producers join or leave?
Yes. We set up accounts for new producers and remove access when they leave.
Can you help us answer carrier security questions?
Yes. We help you answer the technical sections accurately and put missing controls in place.
Do you come onsite?
Yes, on the Westside of Los Angeles. Elsewhere, we support your team remotely.
How is IT support priced?
It depends on your people, devices, and needs. We start with a free assessment and a written quote.
Protect your agency and your clients
Call 310.331.8119, Monday–Friday, 9:00 a.m.–6:00 p.m. Pacific, or request a technology assessment.
Prefer to call? 310.331.8119 · Mon–Fri, 9–6