Financial services IT support · Los Angeles
IT Services for Financial Services Firms in Los Angeles
SupportMax provides IT services and cybersecurity for Los Angeles financial services firms, such as financial advisors, wealth managers, and other firms with 1 to 100 people that handle sensitive client financial information. We secure accounts and email, protect and monitor every computer, keep tested backups, and help you document the controls that regulators, auditors, and clients ask about. Your compliance team confirms what applies to your firm; we handle the technical side.
Industries · Based in West Los Angeles
Built for client trust
1
Client financial data protected
2
Threats watched 24/7
3
Controls documented for reviews
Questions? 310.331.8119 · Mon–Fri, 9–6 Pacific.
Plain-English help
Monitoring 24/7
No compliance promises
One accountable team
Common risks
IT risks financial services firms face
Client money and data make you a target.
01
Email fraud
Fake payment and wire instructions sent from look-alike or compromised email accounts.
02
Stolen logins
Passwords reused or leaked, giving attackers access to email and client files.
03
Scrutiny
Regulators, auditors, and clients ask how you protect information, and expect written answers.
04
Downtime
Systems that fail during market hours or client meetings cost trust as well as time.
How we help
How SupportMax supports your firm
Practical security, clearly documented.
Request a Security Review
1. Assess
We review your accounts, email, computers, backups, and how access is granted and removed.
2. Strengthen
We put the expected controls in place: MFA, email filtering, endpoint protection, and tested backups.
3. Monitor and document
We watch for threats 24/7 and help you keep clear records of the controls you have.
What we focus on
Protect, detect, and document
Three parts of security for financial firms.
Protect
Accounts and email
MFA on every account
Email filtering for fraud and phishing
Managed endpoint protection
Staff training on payment fraud
Detect
Watch and respond
24/7 threat monitoring
Dark web monitoring
Vulnerability scanning
Incident response help, business hours
Document
Ready for questions
Written assessment and plan
Documentation of controls
Help with security questionnaires
Tested backups on record
FINRA's cybersecurity guidance describes what regulators expect from financial firms, and CISA's cyber guidance for small businesses covers the practical basics.
Exams and due diligence
Regulators, auditors, and client due diligence
Financial firms are often asked to show how they protect client information, whether by a regulator, an auditor, or a client's due diligence team. Your compliance team decides what applies to your firm. SupportMax handles the technical side: putting controls in place, testing backups, and documenting what you have so the answers are accurate. See also IT for accounting firms, insurance agencies, real estate firms, and professional services firms.
Cybersecurity services →What's included
IT support for financial services firms from SupportMax
01
Help desk
Support for your team, with optional 24/7 coverage and onsite help on the Westside.
02
Security
MFA, email filtering, endpoint protection, and 24/7 threat monitoring.
03
Backups
Managed backups with restore testing.
04
Assessments and documentation
A written plan and documentation of the controls you have in place.
Client stories
What financial firms say about SupportMax
Sensitive data and regulatory pressure were real concerns.
“We work with sensitive financial data, and regulatory pressure is constant. SupportMax helped us strengthen our controls without overcomplicating things.”
Josie Hawthornstone - Principal, Financial Services
They understood our regulatory environment.
“SupportMax took the time to understand the regulations we operate under before recommending anything. That was important.”
Abel Hawthornwell - Compliance Officer, Financial Services
We're more confident in our compliance posture.
“We're better prepared for reviews and more confident in our controls. SupportMax helped us get organized.”
Soren Pineford - Managing Director, Wealth Management
Working with SupportMax
One accountable team, clear next steps
Worried about how your firm would answer an audit?
Call 310.331.8119, Monday–Friday, 9:00 a.m.–6:00 p.m. Pacific, and ask for a security review.
Questions
Financial services IT support: Los Angeles FAQs
Have a question that isn't here? Call 310.331.8119 or schedule a free consultation.
Do you make us compliant with FINRA or SEC rules?
No provider can promise that. Your compliance team decides what applies. We put technical controls in place and help document them.
How do you help prevent wire and payment fraud?
Email filtering, multi-factor authentication, and staff training reduce the risk. Always verify payment changes by phone.
Can you help with client due diligence questionnaires?
Yes. We help you answer the technical sections accurately and put missing controls in place.
Do you monitor after hours?
Yes. Threat monitoring continues 24/7. Hands-on incident response help is available Monday–Friday, 9:00 a.m.–6:00 p.m. Pacific.
Do you work with the software we use?
We coordinate with your software vendors on your behalf so you don't have to.
How is this priced?
It depends on your people, devices, and security needs. We start with an assessment and a written quote.
Protect your clients' trust
Call 310.331.8119, Monday–Friday, 9:00 a.m.–6:00 p.m. Pacific, or request a security review.
Prefer to call? 310.331.8119 · Mon–Fri, 9–6