Security Awareness Training & Simulated Phishing Training

Empower your team to recognize and mitigate threats.

Security Awareness Training and Simulated Phishing Training

Because employees have access to important data and sensitive systems, they are a prime target for cybercriminals. They can end up being the weakest cybersecurity link in your company if they don’t receive the right training.

Typical personnel errors that could expose your company to risk include:

* Clicking on malicious links or attachments in order to fall victim to phishing schemes
* Making use of weak passwords
* Unlocking computers when working away from a desk
* Not checking requests for private information
* Not reporting any unusual behavior

At SupportMax, we are aware that maintaining appropriate online behavior is a learned skill. Employees who aren’t properly trained are more prone to make expensive errors that jeopardize the security of your company. You can give your staff the information and abilities to safeguard your company from threats by providing them with our employee cybersecurity awareness training. You can invest in your organization’s resilience by making educational investments.

cyber criminal

Provide Thorough IT Security Training to Your Staff

The goal of the SupportMax team is to offer an extensive training program that fosters a cyberaware culture inside your company. With the help of our well-thought-out and implemented training program, you can safeguard your company against online dangers with assurance.

Our extensive course on cybersecurity comprises:

Orientation for New Employees

It’s important to get off to a solid start. We offer your new hires thorough cybersecurity training as part of our program. We ensure they have the knowledge and abilities to manage cyber dangers immediately by providing them with the relevant training.

Practical Training for Phishing Awareness

Realistic simulations are among the best methods for testing and refining staff reactions to phishing assaults. These simulations are a part of our program, which assesses your staff members’ capacity to recognize and report phishing emails. We assist your staff in gaining the knowledge and abilities necessary to defend your company from online attacks by evaluating their replies.

Continuous Refresher Training for All Staff Members

Knowledge of cyber threats should also be updated regularly for your personnel. We regularly offer refresher courses to all staff members to help them solidify their knowledge of cybersecurity best practices. These courses, which can be taken on a monthly or quarterly basis, maintain staff awareness of the always-shifting threats.

Protocols for Escalation for Workers Who Don’t Pass Phishing Exams or Training

Our program has explicit procedures for staff who don’t pass phishing training or testing to escalate concerns. Through timely remediation training and targeted weakness remediation, we help your staff grow from their mistakes and strengthen their defenses against future cyberthreats.

What is cybersecurity awareness training?

Cybersecurity awareness training is an educational program designed to inform individuals within an organization about cybersecurity threats and best practices. It covers fundamental concepts, such as phishing and malware, and emphasizes secure practices for passwords, devices, and networks. The training encourages recognizing and reporting potential threats, highlights data protection, and addresses online behavior. It also includes compliance awareness, understanding security policies, and emphasizes the importance of ongoing training to stay updated on evolving cybersecurity challenges. The goal is to foster a security-conscious culture where every individual plays a role in safeguarding the organization’s information.

What are the seven 7 main components of security awareness?

A successful security awareness training program is essential for educating individuals within an organization about potential cybersecurity threats and promoting responsible online behavior. Here are seven key elements that contribute to the effectiveness of such a program:

1. Risk Assessment and Customization:
– Perform a thorough risk assessment to identify the specific cybersecurity threats and vulnerabilities relevant to the organization.
– Customize the training content based on the identified risks and the specific needs of different departments or roles within the organization.

2. Executive Support and Leadership Involvement:
– Gain support from top-level executives to emphasize the importance of cybersecurity awareness.
– Involve leadership in training sessions or communication to demonstrate a commitment to a security-first culture.

3. Interactive and Engaging Content:
– Develop training materials that are interactive, engaging, and relevant to the daily tasks of employees.
– Use real-world examples and scenarios to help employees understand the potential impact of security breaches on both the organization and themselves.

4. Regular and Continuous Training:
– Implement ongoing training programs rather than one-time events.
– Keep content up-to-date with the latest cybersecurity threats and attack vectors.
– Reinforce key messages regularly through various channels to ensure continued awareness.

5. Phishing Simulations:
– Conduct simulated phishing exercises to test employees’ ability to recognize and report phishing attempts.
– Provide immediate feedback to individuals who fall for simulated attacks and use it as a learning opportunity.

6. Metrics and Measurement:
– Establish measurable goals and key performance indicators (KPIs) to assess the effectiveness of the training program.
– Collect and analyze data on employee awareness, behavior, and incident reporting to identify areas for improvement.

7. Incentives and Recognition:
– Create incentives for employees who actively participate in and excel at security awareness training.
– Recognize and reward individuals or teams that contribute to the organization’s overall security posture.

Implementing these key elements will help create a comprehensive security awareness training program that addresses the unique challenges and needs of your organization. Keep in mind that fostering a culture of security is an ongoing process that requires commitment and regular updates to adapt to evolving cyber threats.

Features & Benefits

Automated and Behavior-Based Security Awareness Training

Deliver engaging and memorable, bite-sized training reinforcement tailored to each employee’s knowledge gaps and observed behaviors, eliminating the “one-size-fits-all” approach and driving action.

Prevent

To be ready and informed for future situations, security awareness training and phishing simulations enable users to recognize threats at the earliest stages.

 Detect

With an Office 365 or Google Workspace interface, Phishing Reporting enables your staff to quickly report bogus and questionable emails.

 Respond

With an Office 365 or Google Workspace interface, Phishing Reporting enables your staff to quickly report bogus and questionable emails.
With just one click, use Phishing Remediation to identify and remove genuine phishing emails that evade email security systems across all of your business inboxes.

Why is Cyber Security Awareness Training necessary?

Cyberthreats such as malware and phishing assaults can easily penetrate your organization if the user lacks the necessary training or knowledge to identify cybersecurity risks. Because hackers are aware of users’ lack of training, they take advantage of these techniques as attack vectors to accomplish their objectives.

By offering Security Awareness Training for your company and modifying end user behavior, we assist in closing the awareness gap in cybersecurity.

Cyberthreats are lessened when users are knowledgeable and well-trained.

Managed Security Awareness Training
Simulated Phishing Training

Security Awareness Training Solution Features & Functionability

The following are the key characteristics of our Learning Management System (LMS) and Security Education Training and Awareness modules:

We offer our cybersecurity awareness training online to anyone, anywhere in the globe, remotely.

With a wide selection of Security Awareness Training courses, the cybersecurity awareness training may be tailored to meet your company’s demands.

completely overseen from start to finish. Throughout the year, you have the opportunity to assess, educate, and evaluate the user training progress.

Unleash the Power of Knowledge to Safeguard Your Digital World

Our comprehensive Cybersecurity Awareness Training, including specialized Phishing Training, designed to empower you and your team against the ever-growing menace of cyber threats.
The impactful phishing simulation enhanced the team's ability to combat threats, while ongoing support fostered a culture of security, significantly improving our comany's cybersecurity posture. Highly recommended for expertise and commitment to excellence.
woman coo
Mary Chen
Belmont Insurance Inc.