Network Protections
Cyber Incident Response - Perfect security for your family.
Welcome to SupportMax, your trusted partner in cybersecurity solutions! In today’s digital landscape, the threat of cyber attacks and data breaches looms large.
- Between March and May 2023, threat actors deployed an average of 11.5 attacks per minute, including 1.7 novel malware samples per minute. – parachute.cloud
- Avast blocked 1.05 billion unique malware attacks in Q3 2023. – parachute.cloud
- Roughly 30% of malware breaches are done through emails with fake links and attachments (2022). – parachute.cloud
That’s where SupportMax steps in, offering top-tier incident response services to safeguard your organization’s digital assets. As a part of our commitment to providing comprehensive cybersecurity solutions, we’ve partnered with Mandiant, now part of Google Cloud, to deliver industry-leading incident response capabilities. Let’s explore how SupportMax can help fortify your defenses and respond effectively to cyber threats.
Cyber Incident Response Services
Tackling Breaches Confidently
At SupportMax, we understand the urgency of dealing with cyber breaches. Our incident response services empower your organization to face these challenges head-on. By leveraging the expertise of Mandiant Intelligence experts, we assist in reducing the risk posed by breaches. We work hand in hand with your team to build robust incident response capabilities, ensuring you’re well-prepared to respond to active breaches swiftly. With Mandiant’s support, we bolster your security operations, enabling you to detect and respond to attacks with confidence.
Compromise Assessment
Identifying ongoing and past attacker activity is crucial for strengthening your cybersecurity posture. SupportMax, in collaboration with Mandiant, conducts comprehensive compromise assessments to uncover hidden threats lurking within your environment. This proactive approach not only mitigates immediate risks but also enhances your organization’s resilience against future threats. Armed with actionable insights, we empower you to make informed decisions to safeguard your digital assets.
Cyber Defense Assessment
Is your organization equipped to defend against evolving cyber threats? With SupportMax’s cyber defense assessment, you can find out. Our experts evaluate your existing cybersecurity measures, assessing your ability to detect and respond to cyber attacks effectively. By identifying strengths and addressing gaps in your defenses, we help fortify your organization’s security posture. With SupportMax by your side, you can stay ahead of cyber adversaries and protect what matters most.
Incident Response Retainer
In the face of a cyber incident, every second counts. That’s why SupportMax offers incident response retainers, providing you with direct access to Mandiant intelligence experts. With various Service Level Agreement (SLA) options, you can tailor the retainer to suit your organization’s needs. Whether it’s a data breach, ransomware attack, or other cyber threat, our experts are on standby to provide rapid and effective response. With SupportMax’s incident response retainers, you can minimize the impact of cyber incidents and safeguard your organization’s reputation.
Risk Management
Cybersecurity risks are ever-present in today’s digital landscape. SupportMax helps you navigate these risks with our comprehensive risk management services. We work closely with your team to identify potential threats and vulnerabilities, developing tailored risk mitigation strategies to protect your organization’s assets. From risk assessments to policy development, we provide end-to-end support to ensure your organization stays resilient against cyber threats.
Industrial Control Systems & Operational Technology (ICS & OT)
Securing industrial and operational technology is paramount in safeguarding critical infrastructure. SupportMax offers specialized services to assess and enhance the security of your ICS and OT systems. Our experts conduct thorough assessments to identify security gaps and vulnerabilities, implementing targeted solutions to mitigate risks. With SupportMax’s ICS and OT security services, you can safeguard your operations against cyber threats and ensure uninterrupted productivity.
Threat Intelligence Services
Knowledge is power in the fight against cyber threats. SupportMax leverages Mandiant’s threat intelligence services to provide you with timely and actionable insights into emerging cyber threats. By analyzing threat data and trends, we help you stay ahead of cyber adversaries, enabling proactive threat detection and response. With SupportMax’s threat intelligence services, you can strengthen your cybersecurity defenses and mitigate risks effectively.
Ransomware Response
Ransomware attacks can wreak havoc on your organization’s operations and reputation. SupportMax offers rapid response services to help you recover from ransomware attacks swiftly. Our experts work tirelessly to contain the threat, recover encrypted data, and restore normal operations. With SupportMax’s ransomware response services, you can minimize downtime, reduce financial losses, and regain control of your systems.
The cyber incident response process refers to a structured approach taken by organizations to address and manage a cybersecurity incident effectively. It typically involves preparation, detection, containment, eradication, recovery, and post-incident analysis. This process aims to minimize the impact of the incident on the organization’s operations and mitigate the risk of future incidents.
A cyber incident responder is a trained professional responsible for identifying, analyzing, and mitigating cybersecurity incidents within an organization. These individuals possess expertise in various areas of cybersecurity, including threat detection, digital forensics, malware analysis, and incident management. They play a critical role in responding to incidents promptly and effectively to minimize damage and protect organizational assets.
The 7 steps in incident response typically include:
- Preparation: Establishing incident response policies, procedures, and protocols, as well as assembling an incident response team.
- Identification: Detecting and confirming the occurrence of a cybersecurity incident through monitoring, alerts, or reports.
- Containment: Isolating the affected systems or networks to prevent the spread of the incident and minimize further damage.
- Eradication: Removing the root cause of the incident and eliminating any malicious presence from the organization’s systems.
- Recovery: Restoring affected systems, data, and services to normal operation while implementing additional security measures to prevent recurrence.
- Lessons Learned: Conducting a post-incident analysis to identify strengths, weaknesses, and areas for improvement in the incident response process.
- Documentation: Documenting all actions taken during the incident response process, including findings, remediation steps, and recommendations for future prevention.
The 5 incident response steps typically include:
Preparation: Establishing incident response policies, procedures, and resources, including an incident response team and communication channels.
Identification: Recognizing and confirming the occurrence of a cybersecurity incident through monitoring, analysis, or user reports.
Containment: Taking immediate actions to prevent the incident from spreading further and causing additional damage to systems or data.
Eradication: Removing the root cause of the incident and eliminating any malicious presence from affected systems or networks.
Recovery: Restoring affected systems, data, and services to normal operation and implementing measures to prevent similar incidents in the future.
SupportMax understands that every organization faces different cybersecurity challenges. We customize our incident response approach to align with your specific industry, size, infrastructure, and regulatory requirements. By conducting thorough assessments and collaborating closely with your team, we ensure that our services are tailored to address your organization’s unique needs and vulnerabilities.
SupportMax’s incident response services encompass a wide range of cyber incidents, including but not limited to malware infections, data breaches, ransomware attacks, insider threats, denial-of-service (DoS) attacks, and phishing scams. Our experienced team is equipped to handle various types of cyber threats, providing comprehensive protection for your organization’s digital assets and infrastructure.
Absolutely. SupportMax works closely with legal experts to ensure that our incident response efforts align with relevant laws, regulations, and compliance standards. We help you navigate complex legal and regulatory requirements, such as data breach notification laws, GDPR, HIPAA, PCI DSS, and others, to minimize legal and financial repercussions associated with cybersecurity incidents.
Yes, indeed. SupportMax offers comprehensive training and awareness programs designed to educate employees at all levels of your organization about cybersecurity best practices, incident response procedures, and threat awareness. By empowering your workforce with the knowledge and skills to recognize and respond to cyber threats effectively, we help strengthen your organization’s overall security posture and resilience against cyber attacks.
